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Healthcare payments

Start with your patient-payment workflow.

How patients pay, where payment information is needed and the systems your team uses all shape the conversation. NACCA helps healthcare organizations consider payment requirements, implementation and ongoing support.

Your payment environment

Follow the workflow.

  1. The patient

    Where and how does the patient make a payment?

  2. Your systems

    Where does your team need the payment information?

  3. Your team

    What needs to happen after the payment?

Payment integrations

Which system does your team use?

Available functionality depends on the application, environment, payment method and configuration.

  • Hospitals & health systems

    Using Epic?

    Explore the applications, payment workflows and configuration qualifications on our Epic integration page.

    Explore Epic payment integration

    Available through NACCA with Elavon or Fiserv merchant processing. Available payment and security options depend on the combination of Epic application, hosting environment and configuration. Features are not available uniformly across every module.

  • Oral surgery

    Integrated Payments for MaxilloSoft

    NACCA works with MaxilloSoft to offer integrated credit card processing for oral and maxillofacial surgery practices. Payments processed through the integration automatically post to the patient’s account in MaxilloSoft, reducing manual payment entry.

    Explore MaxilloSoft payments
  • Other practice software

    Start with your workflow.

    Bring the software your team uses into the conversation. The relevant options depend on the specific software, environment and configuration.

    Discuss your practice software

Start with your payment needs

Connect the conversation to daily work.

  1. Patient payments

    Discuss payments at the point of service and payments made away from the office. Identify the ways patients pay today and what your team wants to improve.

  2. Account visibility

    Consider where staff look for payment information, how they review activity and which systems are involved. These details help frame your integration requirements.

  3. Operational support

    Bring questions about devices, funding, reporting or account access to NACCA. Integration requirements and support needs should be considered together.

NACCA’s role

Requirements. Implementation. Support.

NACCA helps organizations obtain, implement and support payment integration with Epic. Our role is to help bring the integration into your payment environment and support its use.

Begin with your environment.

Discuss the systems your organization uses, the payment workflows you need and the people responsible for them. The scope of implementation needs to be considered for your particular environment.

NACCA’s assistance is distinct from the capabilities supplied by the integration provider. Available functionality depends on the application, environment, payment method and configuration.

NACCA is generally your first contact for integration support. Integration partners and payment gateways can also assist during their office hours; availability varies.

Already a NACCA merchant? Get support

Next step

Let’s look at your payment environment.

Tell us about your business, the systems you use, and what you want to improve.

Contact the Payments Team

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